It has been more than 25 years since President George H.W. Bush signed the Americans with Disabilities Act into law. Over that span of time businesses, public spaces, and transportation services have become more accessible for the disabled. While the progress thus far is encouraging, the job is far from complete.
Recently, great strides have been made when it comes to travel – especially within major metropolitan cities. There are many options that exist; you can even ride in style thanks to VIP disabled transportation services! However, there are a few things to look for when deciding which of these is right for you or your loved ones.
Accessibility isn’t just about having ramps; it’s about being able to live a normal, fulfilling life!
1. Choose a Disabled Transportation Service with a Strong Customer Service Record
While many cities have made valiant efforts to make their public transportation options more accessible, the truth is many bus drivers, subway operators, and taxi drivers aren’t properly trained on how to interact with and assist disabled persons.
Any private service worth its salt will ensure their drivers are not only certified, but courteous and respectful. Many services employ drivers that will go above and beyond to treat passengers with compassion and care. Research any testimonials and read as much as you can online to learn more about the company you’re considering.
2. A Disabled Transportation Service Should Cater to Your Exact Needs
Being faced with getting to and from medical appointments, work, and the airport on time can be a daunting and complicated matter for those in wheelchairs. Punctuality can be especially stressful for someone like a returning veteran who recently lost full mobility due to combat.
The fact is disabled people must make it to their medical appointments whenever required – and sometimes in a hurry. The right service will recognize and cater to these needs. Most will offer door to door pick up and drop off, and some make the extra effort to be available the same day you call.
3. A Disabled Transportation Service Should Help to Make Your Life Easier
As mentioned previously, public transportation can fail you. Wheelchair ramps on buses may be out of service, or add a lot of extra time to your commute due to how slowly they operate. Friends and family will almost always go the extra mile to lend a helping hand, but may not appreciate the tire tracks left behind on their roof or back seats.
However, VIP disabled transportation services make use of roomy vehicles specifically designed to meet ADA requirements, and make your trip as quick and comfortable as possible. Time and stress are both saved by finding a transport service that recognizes and serves the specific needs of the disabled.